TRIBUNNEWS.COM, JAKARTA – Pertamina Patra Niaga’s digital transformation through the MyPertamina app continues to show significant impact. The app has now become the backbone of more integrated and modern consumer services, facilitating over 2.5 million active users and transactions projected to reach 16 million by the end of 2025.
The app offers various features including digital payments, fuel purchasing, loyalty points, and other services to enhance customer experience. With over 6,800 Pertamina gas stations already linked to MyPertamina, the company aims to further expand its digital ecosystem, focusing on providing convenience and efficiency to its users.
Through MyPertamina, customers can access real-time information on fuel prices, promotions, and upcoming events, empowering them with more control over their transactions. This seamless integration of technology not only streamlines operations for Pertamina but also improves customer satisfaction and engagement.
Moreover, the app’s success in digitizing fuel purchases and rewards programs has set a new standard in the industry, prompting other fuel companies to follow suit. As Pertamina continues to innovate and enhance MyPertamina’s capabilities, the app is poised to revolutionize the fuel retailing sector in Indonesia.
With the rapid increase in active users and transactions, MyPertamina is on track to become a key player in the digital marketplace, transforming the way consumers interact with fuel services. The convenience and efficiency offered by the app are reshaping the fuel retail landscape, setting a new benchmark for customer service and technological integration.
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